Thank you for your email and my recent order. It's beautiful quality and I'm very happy with it, as well as your communication throughout my order process - very efficient and much appreciated! Thank you again for a seamless ordering process and representing such a carefully considered brand like SIWA. I can't find them here in Australia so it was a pleasure to see you stocking so much of their pieces. I hope to visit you myself when I come to Japan!
M.M. from Perth, Western Australia
The very beautiful lap-top case arrived last week, just as you said it would. It is quite extraordinary! The lightweight paper has a wonderful feel, and its character gets more interesting as it is used. I'm so very happy to have purchased the case from you, and I thank you for your kind follow-up. I am an American garden designer, and I've worked on several projects in Japan. I love coming to Japan, and I can't wait to bring the new case with me on the next trip. Thank you for your beautiful website and great customer service. I look forward to more purchases from you in the future.
D.G. from USA
Thank you so much Shokunin! I would like to thank you for making such beautifully crafted Japanese products available to the world! Your selection is wonderful and I hope to purchase more items in the future. Thank you for the wonderful customer service and extremely fast shipping at reasonable prices! If there's any feedback, it would be to allow customers to search your products by category on your website - it may make it easier for customers to find what they are looking for :)
L.C. from Australia
I am delighted with my overnight bag and it arrived very well packed and in great condition. The colour is exactly as it appeared on your website. Japan Post also very good at tracking the package and communication from you and them excellent. By the way I originally saw one of the bags in the Japan Centre in Kensington, London and that led to my purchase with you. Very kind regards.
M.W. from UK
Simple and functional design. The Siwa slippers are very light and comfortable shoes. They have enough cushions to wear barefoot, and the paper-fiber materials are resistant to tear and water damages. These slippers have been perfect for my hardwood floors. I always love Fukasawa's minimalistic, timeless designs.
M.K. from USA
Thanks a lot for your kind information. Yeah, today I received the items from NOUSAKU and SIWA. Love a lot the products combine design and traditional handmade crafts' techniques so there's no dobut really feel happy ( a bit regret for not having been ordered the Siwa wallet together > <) P.S. Such a pitty that the store of NOUSAKU in Milan has been closed. Last time I bought a wind chime from them as a gift for my mother. Also saw their works in the exhibition promoting asian design and handcrafts during the Milan design week last year... Still looking forward to seeing more of Asian handmade products to astonish the European ;P Sincerely hope that both Shokunin.com and handmade manufacturers like NOUSAKU and SIWA a very prosperous future.
W.L. from Italy
Thank you! It arrived. It's beautiful!
A.C. from Italy
Thank you very much for your perfect service!! This was my first time to place an order with a company located in Asia and I felt nervous about doing so. But, as soon as I placed my order, your email communication was excellent, so I no longer worried about my order. Then, to my surprise I was able to easily track my order which was very helpful. My package arrived today in perfect condition because the merchandise was packed very well and so neatly. I am a very happy customer. Thank you so much.
P.C. from USA
I would like to let you know that I have received the package and am speechless for the beauty of these products. I will be placing another order in the next coming days because I believe these are the perfect holiday gift for my close friends and family:)
I also would like to thank you for your unparalleled customer service and attention/care for your customer. I have nothing but complimentary things to say regarding your business and products and it makes me happy to support brands like yours. You will be seeing a lot of me
in the future:)! ありがとう
S.M. from USA
I am very pleased with the products, and I've been telling lots of my friends about them. The goods arrived in good condition, and I really appreciate that you wrote my request on the packing slip. M.K. from Australia
Siwa, made in 2008, utilizes "Naoron," an unbreakable paper developed by the paper-sliding-door manufacturer, Onao, and is designed by the industrial designer, Mr. Naoto Fukasawa. Siwa products are currently sold in more than 20 countries.