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| FAQ |
How much is the shipping fee to my country?
For any quantity (no matter where you live), the shipping fee is constantly 2,800 JPY. If you would like to purchase 1 item, the shipping fee is 2,800 JPY. Likewise, if you would like to purchase 10 items at one time, the total shipping fee would still be 2,800 JPY.
Where are the products made?
All products are handcrafted by skillful craftsmen in Japan.
Could you sell at wholesale?
We are not the manufacturer and we don't sell at wholesale. Please contact the manufacturers or the distributors directly. We do not introduce them.
Is there any discount?
There is no discount for any quantity of any of our products.
I want to reduce the customs duty, so can you please reduce the value, or write "gift" or "sample"?
We cannot falsely write a lower value, or write a product for personal use as gift or sample, as it is against the law. We kindly ask for your understanding.
Is it possible to purchase products that are not listed on the site and have them sent to me?
Please note that we do not offer proxy purchase services. However, this may be possible for products of the same brand that are currently on sale. Please contact us. |
| Contact |
Our working hour is 10:00-18:00 on weekdays except for Japanese holidays and our vacations. Please check the spam folder as well, since our email might be included.
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We aren't the manufacturer and don't sell at wholesale. If you locate in Japan, you could order from the Japanese page. |
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