I am extremely satisfied with my products from your shop. All orders arrived in a timely fashion and were packaged to ensure safe delivery. I will definitely order again from you. Love my mini bronze figurines.
J.C. from USA
The best customer service I have ever experienced in my life.
I was kept informed of the status of my order from start to finish.
I'm extremely happy with my order also. It met all my expectations and it was safely packaged for transit, which is rare these days!
Don't ever stop providing this level of customer service. I for one will definitely return to buy more products from Shokunin because I feel very confident in your products and your ordering service.
I would like to see Shokunin expand its animal range, as well as its fantasy animal range. Your products will be classed as generational family heirlooms.
Thank you again for maintaining the highest standards for your products and customer service.
A.C.L. from Germany
The items arrived safely and all were nicely packed and well protected.
I am very happy with the purchase, especially the brass rooster and dog figurines.
They were a gift for my friends who got married and they loved it. Thank you very much again for accommodating my request for faster shipment, it is much appreciated. I look forward to ordering at your shop soon again in the future.
L.L. from Iceland
The products have arrived on perfect condition and are just as beautiful as shown on the website.
The packaging for the Mini Eto Series "Inu" is also very cute.
R.L. from Canada
Otera Kohachiro Shoten
Founded in 1867 in Takaoka, Toyama Prefecture. They are making products that fit into our modern lifestyle, applying Takaoka City's traditional technique, casting.
